Untold Story Enterprises is a personal messaging and training agency with one central mission: To make sure everyone in your organization is heard.
We believe this is a basic human need that is at the core of every conflict imaginable, creating an environment of stress, drama, decreased productivity and sales, and high employee turnover. In 2008, U.S. employees spent an equivalent of $359 billion in paid hours dealing with or avoiding conflict, averaging about 2.8 hours per week per employee, according to the CPP Global Human Capital Report,
On the other hand, when people are given the opportunity to get their point across and their opinions respected, magic happens. Their untapped potential is revealed and a fire is lit in their belly. They come into work, naturally motivated and determined to do everything in their power to succeed at their job and make their peers proud. The workplace culture soon transforms the company into a well-oiled machine where team productivity is on par, operations and sales are up and employee retention is stable. In fact, companies whose leaders are great communicators had 47% higher returns to shareholders over the last five years, when compared to companies with the least effective communicators in leadership.
It’s a win-win for everyone!
Effective communication is the key to making this all happen, across all levels, ranks, sectors, and departments. As we are living in the Digital Age right now with employees averaging about 13 hours per week to check and answer emails, mastering written communication is more important than ever to build and maintain great relationships with partners and clients and make way for a strong company culture where conflicts become a thing of the past.
You are already doing a lot of Good in the world. Now make sure to do well by your employees.
What is effective written communication?
Written communication is simply using the power of the written word (typed or handwritten) when corresponding from one person to another through the form of emails, reports, presentation slides, job listings or even company manuals.
To be effective, written communication needs to be concise and straight-to-the-point while taking into account the audience, the message, and the intended outcome.
When done in the right fashion, written communication can serve as a powerful relationship and community builder among peers, supervisors, partners, and clients.